Frequently Asked Questions
If you’re looking to rent an apartment with us, here are answers to common leasing questions…
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We offer self-guided tours so you can view available apartments on your own during normal viewing hours. To request a tour:
Text us a photo of your ID at (928) 923-4911
Include the address and apartment # you want to see
We will verify your request
You’ll receive the lockbox code and viewing instructions
You can then tour the apartment on your own
Self-guided tours are quick and easy—no appointment needed. If you have questions, call or text us anytime.
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Click Apply Now on any of our available listings. Applications are processed in the order they are received.
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Yes. The application fee is $10 per adult and is non-refundable.
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A government-issued photo ID and basic personal info like rental history, references, and income details. Additional documents may be requested if needed.
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Yes. We work with many housing programs depending on unit availability and program approval requirements.
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Most applications are reviewed within 1–3 business days once all required information is received.
🔑 Applying & Approval
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In most apartments, water, sewer, and trash are included. Residents are responsible for electricity and gas if applicable (varies by unit).
⚡ Utilities
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Submit requests through your Tenant Portal or call 928-923-4911 ext. 1 anytime.
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For fire or life-threatening emergencies, call 911 immediately. Then notify us at 928-923-4911 ext. 1.
🔧 Maintenance
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Yes. Liability coverage is required per the lease. If you don’t provide your own renters policy, Liability to Landlord Insurance will be added monthly.
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Some leases may convert to month-to-month upon renewal with approval. A month-to-month fee may apply depending on the property.
📑 Lease & Policies
📞 Contact Us
Still have questions? We’re here to help.
📞 Call or text: (928) 923-4911
📩 Email: tcockpm@gmail.com